Software Development
Dover, Delaware
2-10 employees
About Ariglad
Ariglad offers an AI-powered platform that automates the maintenance and enrichment of knowledge bases by analyzing support tickets and customer interactions. Serving enterprise support, IT, and HR teams, its solutions reduce manual documentation efforts and improve response efficiency through a self-updating knowledge base and integrations with platforms like Zendesk and Front. The company aims to enhance both customer satisfaction and internal productivity by keeping information consistently up-to-date.
Company Classification
Customer Types
B2BB2E
Business Models
Subscription
Product & Service Types
AI-powered knowledge management platformAutomated help desk for internal teams (HR, IT)
Customers
| Customer | Success Story | Source |
|---|---|---|
| Leveraging Ariglad to automatically analyze support tickets and identify gaps in their documentation, ensuring their knowledge base stays current and reducing manual maintenance. | ||
| Implemented Ariglad to update and maintain their Corporate IT support knowledge base and agent customer support system. | ||
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