Software Development
San Francisco, CA
11-50 employees
About MosaicVoice (YC W22)
MosaicVoice builds AI-powered tools that make customer calls smarter, compliant, and more human. Its platform provides AI agent assistance, automated quality assurance, real-time guidance, and powerful analytics for contact centers. The company primarily serves businesses in regulated industries such as Healthcare, Utilities, Hospitality, and Business Process Outsourcing (BPO).
Company Classification
Customer Types
B2B
Business Models
ProductsSubscription
Product & Service Types
AI-powered agent assistanceAutomated call quality assuranceConversation intelligence platform
Customers
| Customer | Success Story | Source |
|---|---|---|
| FullFunnel uses MosaicVoice to provide real-time guidance and call analytics for managers of call agents, ensuring compliance and improving call outcomes. |
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