Software Development
New York, NY
2-10 employees
About Unthread
Unthread provides an AI-augmented service management platform built to operate within workplace communication tools like Slack and Microsoft Teams. It helps customer support, IT, HR, and engineering teams improve efficiency by centralizing requests through tools for ticketing, workflow automation, and knowledge management. The platform leverages AI to scale operations, enabling faster issue resolution for both internal and external support.
Company Classification
Customer Types
B2BB2EB2D
Business Models
SubscriptionProducts
Product & Service Types
AI-powered service management platformWorkflow automation toolsOmni-channel ticketing system
Customers
| Customer | Success Story | Source |
|---|---|---|
| Utilized Unthread to automate ticket workflows and enhance customer service efficiency. | ||
| Employed Unthread to enhance their customer service platform and support workflow management. | ||
Nice Try Sign up to Ethos to access the full customer list Sign up to Ethos | Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. | Source |
Another Company | Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. | Source |
One More Company | Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Sunt in culpa qui officia deserunt mollit anim id est laborum. | Source |
Nice Try | Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. | Source |
Another Company | Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. | Source |
One More Company | Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Sunt in culpa qui officia deserunt mollit anim id est laborum. | Source |
Nice Try | Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. | Source |
Another Company | Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. | Source |
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